Shipping policy

Shipping Policy

Last updated: 11 October 2026

At TacPrints, we aim to make ordering and receiving your stickers as straightforward as possible.

We carefully prepare orders and use Australian postal services to deliver products to our customers.

Please review the following information regarding order processing, shipping and delivery.

1. Order Processing and Dispatch

Orders are generally prepared and dispatched within 5–7 business days after payment confirmation.

Business days exclude weekends and public holidays.

Orders may be dispatched sooner where possible. However, customers should allow the full processing period before expecting dispatch.

During periods of high demand, stock shortages or unexpected operational disruptions, additional processing time may be required.

If we anticipate a significant delay, we will contact you with an updated timeframe and any available options, including applicable cancellation or refund rights.

2. Australia-Wide Shipping

TacPrints ships to eligible addresses throughout Australia.

Available shipping options and delivery charges are displayed during checkout.

Orders are dispatched from New South Wales, Australia, using Australia Post or another suitable delivery provider.

International shipping is not currently offered unless expressly made available at checkout.

3. Estimated Delivery Timeframes

Once an order has been dispatched, the following timeframes are provided as general estimates.

Standard Shipping

Please allow approximately 5–12 business days after dispatch for standard delivery.

Express Shipping

Where available, please allow approximately 2–5 business days after dispatch for express delivery.

These are conservative estimates rather than guaranteed delivery periods.

Delivery may take longer depending on your location, regional or remote delivery requirements, postal network conditions, public holidays or unexpected disruptions.

Important: Delivery estimates do not include our order processing period of 5–7 business days.

Selecting express shipping does not automatically provide priority order processing.

Actual delivery estimates may differ depending on the postage service and delivery destination.

4. Shipping Costs

Shipping costs are calculated and clearly displayed at checkout before payment.

Charges may vary depending on the delivery service, order size, packaging requirements and destination.

Customers can review available shipping options before completing their purchase.

5. Order Tracking

Tracking availability depends on the shipping service selected.

Where tracking is included, tracking information will be provided once the relevant details become available.

Some standard or economy postal services may not include tracking.

A dispatch notification confirms that an order has been prepared for shipment. Tracking updates, where available, may take additional time to appear in the delivery provider’s system.

6. Delivery Addresses

Customers should ensure their delivery information is accurate and complete before submitting an order.

If you discover an incorrect address, please contact us as soon as possible at tacprintsau@outlook.com.au.

We will make reasonable efforts to update delivery details before dispatch.

Once an order has entered the postal network, changes to the delivery address may not be possible.

Any additional costs arising solely from incorrect information supplied by a customer will be assessed reasonably and in accordance with applicable law.

7. Delayed or Missing Orders

Although we aim to ensure orders arrive within the estimated delivery timeframe, occasional postal delays can occur.

If your order has not arrived within the expected timeframe, please contact us with your order number.

We will investigate the matter with the relevant delivery provider and work towards an appropriate resolution.

Where an order cannot be supplied within the agreed or a reasonable timeframe, customers may be entitled to a remedy under Australian Consumer Law.

TacPrints will honour its legal obligations relating to delayed, lost or undelivered orders.

8. Damaged or Incorrect Deliveries

If your order arrives damaged, contains incorrect products or has missing items, please contact us as soon as reasonably possible.

Please provide your order number, a description of the issue and photographs where helpful.

We will assess the matter and provide an appropriate remedy in accordance with Australian Consumer Law.

9. Order Changes and Cancellations

If you need to change or cancel an order, please contact us promptly.

We will make reasonable efforts to assist before dispatch. However, cancellations requested solely due to a change of mind are not guaranteed once an order has been accepted.

TacPrints does not generally offer change-of-mind refunds or exchanges.

This does not affect any cancellation, refund or other rights available under Australian Consumer Law.

Please refer to our Returns & Refunds Policy for further information.

10. Contact Us

For questions regarding shipping, delivery or an existing order, please contact:

TACPRINTS

ABN: 96 279 384 754

Email: tacprintsau@outlook.com.au

Website: www.tacprints.com.au

We aim to respond to customer enquiries within a reasonable timeframe.

Thank you for supporting TacPrints, an Australian-owned sticker brand.